Legal

Payment Policy

Last Updated: May 2026

Payments made through TrustCare may correspond to administrative, technological, reservation, coordination, or intermediary services between users and third-party providers.

1.PAYMENTS

All payments must be made through payment methods authorized by the Platform.

TrustCare reserves the right to reject or cancel transactions in cases of suspicious activity or violations of these policies.

2.REFUNDS

Unless expressly stated otherwise in writing, payments are non-refundable.

Refunds will not be provided for:

  • Late cancellations.
  • User no-shows.
  • Changes of mind.
  • Unsatisfactory medical results.
  • Services provided by third parties.
  • Medical or travel-related expenses.

3.PRICING

Published prices may change at any time without prior notice.

Final costs may vary depending on the provider, treatment, or specific service conditions.

4.LIABILITY

TrustCare is not responsible for financial disputes between users and third-party service providers.